We're here to help. Whatever your question, please don't hesitate to get in touch to speak to a qualified financial adviser. You're also very welcome to book a meeting at our London offices, or arrange a home visit at a convenient time.
Becoming a client
We’re here to help, and we’d love to hear from you. Please get in touch for a conversation or initial meeting.
100 Lower Thames Street (entrance on St Mary at Hill)
London EC3R 6DL
Ben Faulkner, Communications Director
020 7488 7182 / 07494 531 884
If you have a complaint
If for any reason you feel that our service has not lived up to your highest expectations, then please contact us immediately to let us know. Click here to download a copy of our internal complaints procedure. Once we fully understand your concern then we will do everything in our power to set things right:
The Compliance Officer, EQ Investors, Centennium House, 100 Lower Thames Street, London EC3R 6DL
020 7488 7110
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (external link).