Contact us

We’re here to help. Whatever your question, please don’t hesitate to get in touch to speak to a qualified financial adviser. You’re also very welcome to book a meeting at our London offices, or arrange a home visit at a convenient time.

020 7488 7110

Centennium House
100 Lower Thames Street
London EC3R 6DL

Entrance on the corner with St Mary at Hill

Media enquiries

Ben Faulkner, Marketing Director

Ben Faulkner
Marketing Director


Telephone: 020 7488 7182

If you have a complaint

If for any reason you feel that our service has not lived up to your highest expectations, then please contact us immediately to let us know. Click here to download a copy of our internal complaints procedure. Once we fully understand your concern then we will do everything in our power to set things right:

The Compliance Officer, EQ Investors, Centennium House, 100 Lower Thames Street, London EC3R 6DL


Telephone: 020 7488 7110

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (external link).